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Shop Terms of Service

Last updated: 12/14/2025

By accessing or purchasing from this website, you agree to the following Terms of Service. Please read them carefully.

Overview

This website is operated by Searchlight Family Therapy. Throughout the site, the terms “we,” “us,” and “our” refer to Searchlight Family Therapy. By using our site or purchasing a product, you agree to be bound by these Terms of Service.

Products vs. Professional Services

This website offers both physical merchandise and professional mental health services.

The Terms of Service and policies on this page apply only to physical products purchased through our online shop.

Professional mental health services, including therapy and related clinical services, are governed by separate service agreements, informed consent documents, and practice policies, which are provided to clients independently and are not covered by these Terms.

Products & Orders

All products are made to order. As a result:

Slight variations in color or placement may occur
Production times may vary slightly based on demand

We reserve the right to refuse or cancel orders for any reason, including suspected fraud or pricing errors.

Pricing & Payments

All prices are listed in USD.
Prices are subject to change without notice.

Payment is due at the time of purchase. We do not store full payment information.

Shipping

Shipping times shown at checkout are estimates and include production and transit time.

We are not responsible for delays caused by carriers, weather, or other factors beyond our control.

Returns & Refunds

Our return and refund practices are outlined in our Refund & Return Policy, which is incorporated into these Terms by reference.

Intellectual Property

All content on this site — including designs, images, text, and logos — is the property of Searchlight Family Therapy and may not be used or reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, Searchlight Family Therapy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms of Service are governed by the laws of the United States and the State of Ohio, without regard to conflict of law principles.

Contact Information

Questions about these Terms should be sent to:

Email: hello@searchlightfamilytherapy.com

Searchlight Family Therapy