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  • Do you take insurance?
    Yes, you can find a list of insurance providers that we are in-network with here.
  • How do I know if you take my insurance?
    You are responsible for knowing your insurance coverage and whether we are considered in-network with your specific plan. As a courtesy, we will verify that your insurance is currently active. If you are unsure of whether your insurance will cover your services, please call the member services number on your insurance card and have them confirm that we are considered in-network with your plan. Please note that we can sometimes be considered in-network with an insurance provider but out-of-network with a specific plan.
  • Do you take Medicaid or Medicare?
    We do not accept Medicaid or Medicare plans at this time.
  • What happens if my insurance claim gets denied?
    We will do all we can to advocate for you to your insurance provider in order to get your services covered, however, if an insurance provider will not cover your services, you are responsible for the balance.
  • How does payment work?
    All clients are asked to store a credit, debit, or HSA card on our secure client portal. This card is used to cover all service costs and fees incurred. Payment is always due at the time of service. After your first session, we will wait to charge you until we have received your first claim back from your insurance provider. We do this as a courtesy and to ensure you are charged the correct amount. This is also how we charge for those who have a deductible they have not yet met.
  • How does scheduling work?
    For your convenience, we offer self-scheduling available 24/7 through our online Client Portal. Clients can schedule up to two months in advance. Once you are approved to schedule, you will receive detailed instructions on how to use our self-scheduling feature.
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